And civil matters are expensive. And stressful. And take a long time. The reality is that this would likely be written off as a loss for the florist. And it’s not just their work that wasn’t paid. But they paid out of pocket for all the materials.

You can try and claim against the credit card but again if she lies about no delivery, it’s going to be a tough haul.

This was completely appropriate for them to do. Spreading the story around to potential customers is just revenge. It’s not going to get them paid. Putting it on Instagram seems to have worked perfectly for them to get paid, which is all they wanted.